British Telecom profit gouging and Trident

British Telecom owns much of the telephone and internet infrastructure of the UK. Once upon a time it had a monopoly but in recent years it has struggled to compete as first mobile phones and then the home internet phenomenon took off. In an effort to encourage customers to pay by direct debit the company has just announced that it will charge customers £4.50 to pay their bill in cash. I can see their point; it costs more to process cash transactions and automated payment will save them money. But come on. It is the right of everyone to restrict access to their bank details. A person should be allowed to use money if they wish. As long as bills are paid on time then BT should not add penalty costs. It amounts to profit gouging to save costs in every part of the business by a desperate company who are prepared to inconvenience their customers if it will save them money. But this is Britain today. No consumer protests will happen. There will be no boycott. People will not notice or care. Vivienne Westwood hit the nail on the head yesterday when she said that people were too busy with their lifestlye/consumer interests to care about the fact that the governement is about to spend £20 billion on a renewal of our cold war defence system. £20 billion to provide the armed forces with pointless busy work in the form of nuclear warheads to maintain.